<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Xillix Field Notes</title><link>https://xillix.io/blog/</link><atom:link href="https://xillix.io/blog/feed.xml" rel="self" type="application/rss+xml"/><description>Practical examples of document AI and website sales assistants.</description><language>en-US</language><item><title>After-hours repair approval: what if nobody answers?</title><description>Read the four-page Line Seven playbook with us. It names two repair approvers but gives the night shift no fallback. Here is how to spot the difference.</description><link>https://xillix.io/blog/after-hours-repair-approval-gap/</link><guid>https://xillix.io/blog/after-hours-repair-approval-gap/</guid><pubDate>Wed, 11 Nov 2026 22:42:00 GMT</pubDate></item><item><title>Can a sales assistant tell whether the table will fit?</title><description>We asked LuxonLink three delivery questions about one catalog page. See which measurements it found, what it left open, and what the sales rep should check.</description><link>https://xillix.io/blog/product-catalog-delivery-clearance/</link><guid>https://xillix.io/blog/product-catalog-delivery-clearance/</guid><pubDate>Wed, 04 Nov 2026 07:44:39 GMT</pubDate></item><item><title>Testing a receiving SOP assistant with a short shipment</title><description>We changed the carton count in four LuxonLink prompts. Inspect the actual answers, cited SOP page, and the reimbursement question the guide could not settle.</description><link>https://xillix.io/blog/receiving-sop-short-shipment-test/</link><guid>https://xillix.io/blog/receiving-sop-short-shipment-test/</guid><pubDate>Wed, 04 Nov 2026 03:37:15 GMT</pubDate></item><item><title>How we built a website chat handoff you can inspect</title><description>Trace one buyer question from the public API to a sample lead record and rendered sales notification, with a real screenshot and a repeatable request.</description><link>https://xillix.io/blog/how-we-built-the-sales-handoff-demo/</link><guid>https://xillix.io/blog/how-we-built-the-sales-handoff-demo/</guid><pubDate>Wed, 04 Nov 2026 01:38:18 GMT</pubDate></item><item><title>What happened when we checked five document AI answers</title><description>Five public LuxonLink prompts, the answers actually returned, the PDFs we checked, and the question that produced no citation. Download the run and repeat it.</description><link>https://xillix.io/blog/luxonlink-citation-test-results/</link><guid>https://xillix.io/blog/luxonlink-citation-test-results/</guid><pubDate>Wed, 04 Nov 2026 01:38:18 GMT</pubDate></item><item><title>Does the onboarding guide say who signs off?</title><description>A first-solo-shift example shows how to separate a training task from its sign-off, and how an unanswered employee question can improve the guide.</description><link>https://xillix.io/blog/onboarding-checklist-missing-answer/</link><guid>https://xillix.io/blog/onboarding-checklist-missing-answer/</guid><pubDate>Wed, 04 Nov 2026 01:22:45 GMT</pubDate></item><item><title>Testing a support assistant with one damaged-delivery question</title><description>Use a fictional damaged-delivery case to check whether a support assistant asks for the right evidence, routes the case, and avoids promising a refund.</description><link>https://xillix.io/blog/damaged-delivery-support-question/</link><guid>https://xillix.io/blog/damaged-delivery-support-question/</guid><pubDate>Wed, 04 Nov 2026 01:22:45 GMT</pubDate></item><item><title>What should website chat say when there is no fixed price?</title><description>Read two actual buyer questions about pilot pricing, the answers LuxonLeadAssist returned, and what carried through to the sample sales record.</description><link>https://xillix.io/blog/website-chat-pricing-question/</link><guid>https://xillix.io/blog/website-chat-pricing-question/</guid><pubDate>Wed, 04 Nov 2026 01:22:45 GMT</pubDate></item></channel></rss>