LuxonLeadAssist Pricing
All Luxon products are built by Xillix and fully managed.
Website AI assistant for customer questions
LuxonLeadAssist adds a customer-facing AI chat widget to your website. It answers visitor questions from approved documents, FAQs, service information, product details, policies, pricing context, and website content you provide. It also reports what visitors ask, sends email notifications, captures useful context, and guides visitors toward booking, demos, contact forms, or other next steps.
Your website should not just inform — it should help customers find the right answer and next step.
Talk to xillixWho LuxonLeadAssist is for
Businesses that want a customer-facing AI chat widget to answer visitor questions from approved content, report common topics, identify documentation gaps, send notifications, and guide next steps.
Why this matters
Most websites lose potential customers because questions go unanswered.
LuxonLeadAssist helps visitors get answers from approved content and helps your team understand what customers are asking.
Base Plan
LuxonLeadAssist — Website Assistant
Designed to answer visitor questions from approved content, report common topics, send notifications, and guide visitors toward meaningful next steps.
- ✓ Website chat assistant embedded on your pages
- ✓ Real-time answers based on approved customer-facing content
- ✓ Conversation guidance toward booking, demos, appointments, contact forms, or other next steps
- ✓ Lead/contact capture support through interaction flows
- ✓ Basic visitor activity tracking, common questions, unanswered topics, and conversation/activity logs
- ✓ Admin panel, basic reporting, and email notifications
- ✓ Fully managed SaaS deployment
- ✓ Includes 5 GB storage
- ✓ Unlimited visitor questions (customer provides OpenAI API key)
Enterprise & Advanced Deployment
Dedicated instance with enterprise reliability
- ✓ Multi-site / multi-brand support
- ✓ Advanced security options
- ✓ Optional white-glove onboarding
- ✓ Dedicated success manager
- ✓ Custom routing/integrations
Annual subscribers get Branding + Reporting free until their first renewal.
Add-ons begin billing at renewal unless canceled before renewal.
Optional Add-Ons
Custom Branded Experience
Align the assistant with your website’s design and brand identity for a seamless user experience.
Free during customer's first annual billing cycle.
Advanced Visitor Analytics
Adds advanced analytics workflows beyond the included admin reporting: exports, scheduled reports, trend analysis, deeper documentation-gap analysis, and broader visitor-question review workflows.
Free during customer's first annual billing cycle.
Storage Expansion
Base plan includes 5 GB. Add storage in 5 GB blocks.
Business impact
LuxonLeadAssist helps your website answer questions and guide visitors toward appropriate next steps.
Better guided next steps
Visitors who get useful answers can better understand whether to book, contact your team, request a demo, or continue reading.
Fewer unanswered questions
More visitors can get answers from approved content before deciding whether to contact your team.
Captured visitor context
Capture useful context and contact details when visitors want follow-up.
Better understanding of customer questions
Conversation data gives you a clearer picture of what potential customers care about and where your message resonates.
Internal vs external systems
🏢 LuxonLink — for internal teams
Designed for internal teams and company documents. Employees get fast, cited answers from approved internal content.
🌐 LuxonLeadAssist — for website visitors
Designed for website visitors and customer-facing Q&A. It uses approved public-facing content, guides next steps, and keeps customer interactions separate from internal knowledge systems.
These systems operate separately to ensure internal knowledge and customer interactions stay properly scoped.
Start with a customer-facing website AI assistant that includes basic reporting and notifications.
Expand with advanced analytics workflows, exports, scheduled reports, and branding as your needs grow.
Frequently Asked Questions
How does LuxonLeadAssist answer questions?
It uses approved customer-facing content you provide, including documents, FAQs, service information, product details, policies, pricing context, and website content.
What information does it capture?
It can capture contact details and useful conversation context when a visitor chooses to share it. It also tracks visitor questions and activity so your team can understand what people are asking.
What happens if it cannot answer a question?
The question is logged so your team can review the gap, update customer-facing documentation, or decide whether that question should route to a person.
Is LuxonLeadAssist the same as LuxonLink?
No. LuxonLink is for internal teams and company documents. LuxonLeadAssist uses the same document-aware approach for customer-facing website visitors through a chat widget.
Can I cancel?
Yes, cancel before renewal to avoid the next billing cycle.
Ready to see LuxonLeadAssist on your website?
Talk to xillix and we’ll show you how LuxonLeadAssist can answer visitor questions from approved content, report common topics, and guide next steps on your website.