Website knowledge assistant

Help website visitors get an answer and find the next step.

LuxonLeadAssist adds a branded website assistant that responds from approved customer-facing knowledge and can guide a visitor toward contact or follow-up.

Designed for

Website visitors and prospective customers

Approved site answers, product guidance, and contact capture

Product overview

A customer-facing assistant grounded in content you choose

Visitors can ask about the business, services, products, or next steps without leaving the page they are viewing. The configured knowledge set determines what the assistant can responsibly answer.

When a visitor chooses to share details, the experience can preserve contact context for an agreed follow-up path. It should complement, not replace, a clear website and accessible contact options.

Published plan

Pricing and availability

$349 per month, or $297 per month when billed annually. Optional branding and analytics are priced separately.

View pricing details

Core capabilities

What LuxonLeadAssist is designed to do

The final configuration and operating scope are reviewed for each deployment.

Embedded website widget

Offer a branded question-and-answer experience within the customer website.

Approved customer-facing knowledge

Ground responses in the business content selected for public visitor use.

Guided next steps

Point visitors toward relevant pages, contact options, or agreed follow-up actions.

Optional contact capture

Collect visitor details when the visitor chooses to provide them and the deployment is configured for that path.

Implementation path

Start with a bounded audience and a clear owner.

Content, access, fallback behavior, and operating responsibility are part of the implementation, not afterthoughts.

  1. Define visitor questions

    Identify the public questions and next steps the website should support.

  2. Approve the public knowledge

    Choose the content that is accurate and appropriate for customer-facing answers.

  3. Configure the experience

    Set branding, prompts, links, contact fields, and allowed website origins.

  4. Review and improve

    Monitor real questions and update the approved content or paths when gaps appear.

Deployment decisions

Define what the product may use and where people step in.

Configuration and ownership

  • Deployment-specific knowledge and branding
  • Exact website-origin configuration
  • Customer-selected contact fields and follow-up path
  • Review of questions, gaps, and public source content

Important boundaries

  • The assistant should not make commitments that are absent from approved public content.
  • Visitors should retain a clear path to direct human contact.
  • The website owner remains responsible for notices, consent, retention, and other policies applicable to captured visitor data.

Product fit

Choose the Luxon product by audience and handoff path.

The products share an approved-knowledge approach, but they serve different users and conversation workflows.

ProductPrimary userBest fitHuman pathPricing
LuxonLink EmployeesInternal answers from approved company documentsTeam escalationPublished plan
LuxonLeadAssist Website visitorsCustomer-facing answers and guided next stepsContact capture and follow-upPublished plan
LuxonFlow Visitors and agentsAI conversations with live human takeoverAgent inbox and ownershipCustom quote

Frequently asked questions

Can the assistant match our website brand?

The widget supports deployment-specific branding and prompts. The exact presentation is reviewed during setup.

Can it collect lead information?

It can support optional contact capture when configured for that deployment and when the visitor chooses to provide details.

What happens when the content does not contain an answer?

The deployment should use a clear fallback or next step rather than inventing information. The exact behavior is reviewed during configuration.

Next steps

Continue evaluating LuxonLeadAssist

Contact Xillix

Discuss the website, knowledge, and follow-up path you want to support.

Explore Contact Xillix

See whether LuxonLeadAssist fits the workflow.

Bring the audience, source content, common questions, and desired human next step. Xillix will help define a responsible first deployment.

Book a LuxonLeadAssist demo