Custom services
Operational visibility
Use customer-approved NetSuite, saved-search, warehouse, WMS, or RF-SMART reporting outputs to shape a focused dashboard, KPI display, exception view, or summary.
Explore dashboard servicesSolution guide
Start with the recurring question and the people answering it.
Xillix serves two practical paths: custom operational reporting for NetSuite-driven teams, and approved-knowledge products for employees, website visitors, and human conversation workflows.
Define four things first
- The audience
- The recurring question
- The approved source material
- The owner of the next action
Two solution paths
Operational visibility or approved-knowledge conversations
The source material and action determine which path fits.
Luxon products
Knowledge and conversations
Use an approved knowledge set to support employee answers, website visitor guidance, or customer conversations that can move into a human-owned workflow.
Compare Luxon productsOperational reporting
Choose a service by the reporting context.
Every implementation depends on the customer's approved outputs, definitions, permissions, and environment.
NetSuite reporting
Build around approved NetSuite searches, reports, exports, fields, and business rules.
Explore NetSuite dashboardsWarehouse visibility
Focus on agreed fulfillment, receiving, putaway, quality, inventory, backlog, or exception questions.
Explore warehouse KPI dashboardsRF-SMART and WMS reporting
Map approved warehouse-system and NetSuite outputs into a scoped operating view when reliable identifiers and definitions are available.
Explore WMS reportingKPI display screens
Design a readable browser-based view for a warehouse floor, standup, operations room, or leadership review.
Explore KPI displaysApproved-knowledge products
Choose the product by audience and human path.
Each product has a distinct primary user and escalation model.
| Product | Primary user | Best fit | Human path | Pricing |
|---|---|---|---|---|
| LuxonLink | Employees | Internal answers from approved company documents | Team escalation | Published plan |
| LuxonLeadAssist | Website visitors | Customer-facing answers and guided next steps | Contact capture and follow-up | Published plan |
| LuxonFlow | Visitors and agents | AI conversations with live human takeover | Agent inbox and ownership | Custom quote |
Use-case framing
Examples of bounded starting points
These are planning patterns, not customer case studies or promised outcomes.
Employee policy questions
Evaluate LuxonLink around one approved policy set, a defined employee audience, and a responsible content owner.
Explore LuxonLinkPublic product or service questions
Evaluate LuxonLeadAssist around approved website content, common visitor questions, and a configured contact path.
Explore LuxonLeadAssistAI chat with human takeover
Evaluate LuxonFlow when the conversation needs explicit agent ownership, an inbox, and continued context after handoff.
Explore LuxonFlowRecurring operational review
Evaluate a dashboard pilot around one stable question, approved reporting sources, and the team making the decision.
See how projects workFrequently asked questions
Does Xillix sell one platform for every use case?
No. Xillix offers custom dashboard services and distinct Luxon products. The right starting point depends on the audience, approved source material, decision, and human workflow.
Can a company use both dashboard services and a Luxon product?
Yes, when the needs are separate and clearly owned. Operational reporting and knowledge-assistant workflows should each have approved sources, audiences, controls, and success criteria.
How should we choose the first project?
Choose one recurring question, one audience, and one approved source set. A bounded first scope makes data, content, access, and ownership constraints easier to validate.
Choose one useful question to solve first.
Bring the audience, current process, approved sources, and desired next action. Xillix will help identify the most relevant service or product path.
Discuss solution fit