Internal knowledge assistant
LuxonLink
LuxonLink helps employees ask questions and receive answers grounded in approved company documents and knowledge sources.
- Primary audience
- Employees and internal teams
- Pricing
- Published plan
The Luxon product family
Choose the product by who is asking and what happens next.
Xillix products use approved business knowledge for three distinct workflows: internal employee answers, website visitor guidance, and customer conversations that can move to a human agent.
The shared foundation
Approved knowledge, bounded audience, clear ownership.
Content, access, fallback behavior, and the human path are reviewed for every deployment.
Three distinct workflows
Start with the audience, not the feature list.
Each product has a different primary user and human next step.
Website knowledge assistant
LuxonLeadAssist
LuxonLeadAssist is a website assistant for approved customer-facing answers, guided next steps, and optional contact capture.
- Primary audience
- Website visitors and prospective customers
- Pricing
- Published plan
AI and human conversation workflow
LuxonFlow
LuxonFlow combines approved-knowledge website chat with human handoff, an agent inbox, and durable conversation context.
- Primary audience
- Website visitors and the teams responding to them
- Pricing
- Custom quote
Side-by-side comparison
Match the assistant to the conversation.
Pricing labels summarize the current public model. Visit the product and pricing pages for full context.
| Product | Primary user | Best fit | Human path | Pricing |
|---|---|---|---|---|
| LuxonLink | Employees | Internal answers from approved company documents | Team escalation | Published plan |
| LuxonLeadAssist | Website visitors | Customer-facing answers and guided next steps | Contact capture and follow-up | Published plan |
| LuxonFlow | Visitors and agents | AI conversations with live human takeover | Agent inbox and ownership | Custom quote |
Selection guide
A simple way to narrow the choice
Employees need internal answers
Start with LuxonLink when the audience is inside the organization and the source material is internal approved knowledge.
Visitors need answers and a next step
Start with LuxonLeadAssist when the website should answer from approved public content and guide contact or follow-up.
Visitors may need a live takeover
Start with LuxonFlow when a managed agent inbox and continued human conversation are part of the workflow.
Map the audience, knowledge, and human path.
Bring the questions you want to support, the content that should answer them, and what should happen when a person is needed. Xillix will help identify the best product fit.
Discuss product fit