Approved-source answers
Answer employee questions from the organization-managed knowledge set configured for the assistant.
Internal knowledge assistant
Give employees a clearer path to approved company knowledge.
LuxonLink is an internal knowledge assistant that answers employee questions from the document set an organization chooses to provide and maintain.
Designed for
Employees and internal teams
Policies, procedures, runbooks, and approved reference material
Product overview
A focused interface for the knowledge your team approves
Employees can ask a question in everyday language instead of searching across folders and long documents. Responses are constrained by the knowledge sources configured for that deployment.
The organization remains responsible for document selection, access decisions, review, and keeping source material current.
Published plan
Pricing and availability
$349 per month, or $297 per month when billed annually. Optional services and storage are priced separately.
View pricing detailsCore capabilities
What LuxonLink is designed to do
The final configuration and operating scope are reviewed for each deployment.
Document-oriented context
Keep the experience focused on company policies, procedures, runbooks, and reference material.
Source-aware review
Preserve source context so administrators and users can evaluate where an answer came from when available.
Managed knowledge updates
Review and update the source set as documents, policies, and operating guidance change.
Implementation path
Start with a bounded audience and a clear owner.
Content, access, fallback behavior, and operating responsibility are part of the implementation, not afterthoughts.
-
Select the use case
Choose one internal audience and a bounded set of questions worth supporting first.
-
Approve the knowledge set
Identify the documents and sources the assistant may use.
-
Configure and review
Test representative questions, source coverage, and response behavior with the content owners.
-
Maintain the source material
Keep the approved knowledge current and review gaps surfaced by real usage.
Deployment decisions
Define what the product may use and where people step in.
Configuration and ownership
- Organization-approved source material
- Deployment-specific branding and prompts
- Administrative review of knowledge and usage
- A defined owner for document updates and access decisions
Important boundaries
- LuxonLink is not a substitute for the source policy, procedure, or responsible subject-matter expert.
- Answer quality depends on the approved source material and configuration maintained for the deployment.
- Access and content scope must be reviewed for each organization and use case.
Product fit
Choose the Luxon product by audience and handoff path.
The products share an approved-knowledge approach, but they serve different users and conversation workflows.
| Product | Primary user | Best fit | Human path | Pricing |
|---|---|---|---|---|
| LuxonLink | Employees | Internal answers from approved company documents | Team escalation | Published plan |
| LuxonLeadAssist | Website visitors | Customer-facing answers and guided next steps | Contact capture and follow-up | Published plan |
| LuxonFlow | Visitors and agents | AI conversations with live human takeover | Agent inbox and ownership | Custom quote |
Frequently asked questions
What kind of content can LuxonLink use?
It is designed for an organization-approved knowledge set such as policies, procedures, runbooks, and internal reference material. The exact formats and ingestion scope are confirmed during implementation.
Does it answer from the public internet?
The product is positioned around the approved knowledge configured for the deployment, rather than general web search.
Who maintains the answers?
The organization owns the source material and review decisions. Xillix supports configuration and operation within the agreed service scope.
Next steps
Continue evaluating LuxonLink
LuxonLink pricing
Review the current published plan and optional items.
Explore LuxonLink pricingLuxonLink demo
Try the public sandbox with sample material.
Explore LuxonLink demoLuxonLink vs. ChatGPT
Compare an internal approved-source use case with general AI assistance.
Explore LuxonLink vs. ChatGPTSee whether LuxonLink fits the workflow.
Bring the audience, source content, common questions, and desired human next step. Xillix will help define a responsible first deployment.
Book a LuxonLink demo