Employee knowledge / Buyer guide

LuxonLink or Confluence Cloud?

If employees need to check the exact page of an approved PDF, try that lookup in LuxonLink. If your team writes and updates the handbook in Confluence Cloud, start with its published pages and test Rovo Chat where your workspace has it enabled.

Where does the approved answer live?

LuxonLink

The team publishes a handbook or runbook.

A document owner selects the files for the assistant. An employee asks a question, reads the answer, and opens the cited PDF page to check the instruction. We recorded the answers and source links from one run against the fictional guides.

Inspect the five-question field test →

Confluence Cloud and Rovo

The team authors its guidance in a workspace.

Confluence pages support drafts, publishing, and version history. Published pages are available through search to readers with access. Atlassian also documents Rovo Chat searching connected content within the permissions of the person asking.

Atlassian’s guide to publishing pages · Rovo Chat capabilities

A test you can repeat

Can the reader find who approves time off?

Use the same policy wording in each environment. Ask in a fresh conversation each time, then open the passage the employee would use to act.

  1. Ask how to submit a request.

    In the Xillix sample, “How do I request time off?” should lead to the HR portal, the dates, and manager approval. Check each detail on page 1 of the employee handbook.

  2. Ask whether choosing dates means approval.

    “I selected dates. Is my time off approved?” tests a different decision. In our LuxonLink run, the answer said the manager still needed to approve it. Record the full reply and the passage you can actually open in your workspace.

  3. Repeat as the intended reader.

    Use an employee account in your test environment. Confirm that it can open the approved source and that a restricted document stays outside its reach. Include the time it takes to check the answer.

What if you use both?

Give the policy one owner and one approved version. If you publish in Confluence and distribute a PDF, decide who exports the file, replaces the old copy, and reruns the two questions after an edit. Record the page version and PDF date together.

We tested the LuxonLink example in the public demo. The Confluence and Rovo descriptions come from Atlassian’s documentation. Run the same checks with your configuration before choosing a workflow.

Review document access for a LuxonLink pilot · Estimate the time and cost of a pilot

Talk to Xillix

Bring one handbook question.

Tell us where the approved answer lives and who needs it. We can use that example to scope a pilot.