Guide
A shift handover checklist for open work orders
Give the incoming shift the work order, approval status, supporting record and next owner. Copy the template and compare it with a worked example.
Xillix field reference
How to evaluate AI answers from company documents
A document Q&A assistant retrieves passages from approved files and uses them to answer an employee’s question. A citation gives the reader a place to check the exact instruction before acting on it.
From the public demo
Four questions led to a PDF page. One had no answer in the library.
We ran the five published scorecard questions through LuxonLink and checked the returned pages against the sample handbooks.
How to test it yourself
Pick one decision
For a first shift, the employee needs to know which checklist to finish and who can sign off. Have the document owner write those two facts down before testing.
Open the cited page
Check the role, condition and next action in the original passage. A matching filename alone cannot tell you whether the shift lead or the trainer gives approval.
Change one fact
Ask a second question where the source is silent. Record whether the assistant leaves the decision open. Track the review time as well as the answer.
Further reading
Guides and field tests
Field note
After-hours repair approval: what if nobody answers?
Read the four-page Line Seven playbook with us. It names two repair approvers but gives the night shift no fallback. Here is how to spot the difference.
Guide
How to audit company documents for unanswered questions
Turn employee questions into a documentation gap register. Separate missing policy from a hard-to-find answer, name an owner and verify the fix.
Field note
Can a sales assistant tell whether the table will fit?
We asked LuxonLink three delivery questions about one catalog page. See which measurements it found, what it left open, and what the sales rep should check.
Field note
Testing a receiving SOP assistant with a short shipment
We changed the carton count in four LuxonLink prompts. Inspect the actual answers, cited SOP page, and the reimbursement question the guide could not settle.
Guide
How to estimate ROI for an internal document AI pilot
Use the pilot calculator to estimate staff hours, monthly break-even volume and setup payback. See how to include citation review and measure actual cash savings.
Field note
What happened when we checked five document AI answers
Five public LuxonLink prompts, the answers actually returned, the PDFs we checked, and the question that produced no citation. Download the run and repeat it.
Field note
Does the onboarding guide say who signs off?
A first-solo-shift example shows how to separate a training task from its sign-off, and how an unanswered employee question can improve the guide.
Guide
How to evaluate a document Q&A assistant
Test a document AI pilot with a known answer, a changed detail, and a missing policy. Download a reusable CSV scorecard and check a real PDF citation.
Field note
Testing a support assistant with one damaged-delivery question
Use a fictional damaged-delivery case to check whether a support assistant asks for the right evidence, routes the case, and avoids promising a refund.
Questions teams ask
What does LuxonLink cost for a department?
The base price is $325 per month for your first department, plus $1,500 one-time setup. Each additional department is $195 per month, plus $750 setup for a standard rollout. 5 GB of document storage included per department. Each department gets its own separate LuxonLink instance. The service fee covers software updates and technical support to keep that instance running. You supply your own OpenAI API key and pay OpenAI directly for the AI your team uses.
What does the first department pay in the first year?
With the included 5 GB, your first department pays Xillix $5,400 with monthly billing or $4,620 with annual billing. Both totals include the one-time $1,500 setup fee. OpenAI usage and optional storage are separate.
Can we split the setup payment?
Split the first department’s setup into two $750 payments: one at configuration and one at launch. The total first-department setup fee is $1,500.
How does annual billing work?
Annual base service costs $3,120 per year for your first department, equivalent to $260 per month. That saves $780 per year on the first department’s base service compared with monthly billing. Additional departments are $195 each per month.
What does an additional department cost?
Each additional department costs $195 per month, plus a one-time $750 setup fee for a standard rollout. Each gets its own separate LuxonLink instance with 5 GB of document storage. Three departments cost $715 per month in base service when all are billed monthly. Setup, optional storage and OpenAI usage are separate.
What if a department needs more document storage?
Extra storage costs $15 per additional 5 GB block per month for the instance that needs it. Each department starts with its own included 5 GB.
What counts as a supported answer?
The cited passage supports the action and its conditions. In the time-off example, choosing dates submits a request. The handbook still requires manager approval.
How should a team estimate the return?
Time the existing lookup and the full assisted task, including opening the citation. Multiply the difference by eligible monthly questions, then account for setup, delivery and review costs.