Key finding
In two live pricing questions, LuxonLeadAssist kept the fixed price open. The support-team question produced four scoping details. Both sample sales records preserved the submitted question and the exact reply.
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Pricing update, November 4, 2026. The replies below document an earlier field test. Xillix now publishes LuxonLink’s monthly and annual pricing. LuxonLeadAssist website rollouts are quoted individually.
A buyer can need a price before they know which documents, team, or website page belong in a pilot. We tested how the public LuxonLeadAssist demo handled that conversation and checked the record a rep would see after a visitor requested follow-up.
The question that produced a useful pilot brief
We asked “What would it cost to start with our support team?”. The first complete answer was:
Xillix quotes projects after scoping, and the guides don’t specify a fixed price. To scope a support-team pilot, Xillix would need to confirm the audience, a frequently asked question, the source material, and an owner.
A rep reading the exchange can start by asking which support question comes up most often and which document answers it. The Xillix pilot pricing page explains the inputs to a quote. The example costs in the capacity calculator are assumptions a visitor can edit.
What happened when the buyer pressed for a fixed price?
We sent a fresh question, “Can you give me a fixed monthly price before you see our scope?”. The answer was:
Xillix quotes projects after scoping, and the guides don’t specify a fixed monthly price. Xillix would need to confirm pricing after reviewing your scope.
This reply set a boundary. It offered less direction than the first reply, which named the audience, question, source, and owner. That difference is worth checking in a pilot. A buyer who cannot obtain a price immediately should still know which detail to bring to the next conversation.
What the rep could actually see
On November 3, 2026, we submitted both questions separately to the public buyer-demo endpoint and kept the first complete response each time. In each sample, the question and assistant reply exactly matched the sales transcript. The record also named the originating product page. The demo uses a fictional contact and previews the notification.
Download the two questions, expected behaviors, first replies, and transcript checks (CSV).
Try the same pricing question in the live demo, then select Request a sample follow-up. Compare the conversation with the notification and decide what you would ask next as the rep.